AI solutions become the new Shadow IT

Employees embrace new artificial intelligence tools while ignoring serious software-as-a-service (SaaS) security risks. With ChatGPT gaining 100 million users within 60 days of launch, employee demand for AI tools will only increase. Some studies show that using generative AI can increase employee productivity by up to $40%, increasing pressure on CISOs and their teams to accelerate AI adoption and turn a blind eye to the use of unapproved AI tools. However, succumbing to these pressures can introduce serious risks of SaaS data leaks and security breaches.