google cloud multi-cloud disaster recovery
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Google Cloud mistakenly deletes user accounts leading to data loss and prolonged business downtime
According to The Guardian, Google Cloud Services recently suffered a major, never-before-seen misconfiguration incident that resulted in the deletion of a cloud subscription account for Australia's UniSuper fund and a week-long disruption in service.
UniSuper is a not-for-profit pension fund that manages a massive $125 billion with over half a million investors.
Although UniSuper made data backups in two cloud regions of Google Cloud, this major incident was caused by account deletions, resulting in the loss of both backups at the same time, which did not provide protection.
It was good that UniSuper had data backed up with other storage providers as well, which minimized the damage caused by this incident and accelerated the process of UniSuper's recovery of data on Google Cloud.
